Answers to the most common questions. Something else? Ask the assistant in the app, or write to contact@farouk.app.
Farouk sends your applications from your own Gmail or Outlook address: recruiters receive an email from you, and their replies come to you. The access is used to send your applications and to spot recruiters' replies. Details are in the privacy policy.
During the first setup, or later in Settings, Connections tab: click "Connect Gmail" or "Connect Outlook", then accept the access requested by Google or Microsoft.
A changed password or access removed at Google or Microsoft cuts the connection. Reconnect it in Settings, Connections tab. While it is disconnected, no application can be sent.
Settings, Connections tab, "Disconnect" button. Farouk asks Google or Microsoft to remove the access and deletes the analysed messages.
In Farouk Job, Campaign tab: enter the job you are looking for, the location and the number of applications, then launch. Farouk finds offers that match your field and your CV, writes a letter for each one and sends it from your mailbox.
To protect your mailbox: sends that are too close together can be blocked by Gmail or Outlook. A large campaign is therefore spread over one or more days. You have nothing to do.
Yes. Many candidates launch their campaign at the same time: yours is waiting its turn and will start on its own. You can close the page.
The free plan gives you a first campaign to try Farouk. The exact limits and the Pro plan are described on the Pricing page.
In the "Application details" tab: every application sent, the company, the date and its status. The Dashboard shows the total.
Farouk spots recruiters' replies in your mailbox and updates the application's status. Without a reply, a polite follow-up may be sent after about a week.
A few offers need an action from you, for example a captcha or an account to create on the company's site. They are listed in this tab with the link and the steps to follow.
Open the application and click "This offer doesn't suit me". Farouk then filters out this kind of offer for you.
From the Pricing page or the "Upgrade to Pro" button in the app. Payment goes through Stripe and the upgrade is immediate.
Settings, Subscription tab, "Manage subscription" button: you land on Stripe's secure page.
Settings, Subscription tab, "Manage subscription", then cancel the subscription. No notice and no penalty: no further payment is taken afterwards.
Write to contact@farouk.app from your account's address and explain the situation. Every request is reviewed and you receive an answer by email.
Write to contact@farouk.app with the date of the charge. We check with Stripe and fix it.
Your CV, your profile, your campaigns and your applications. Content taken from your mailbox is deleted after 30 days. Details are in the privacy policy.
Settings, "Delete my account" button. Everything is erased: account, CV, applications and files. An active subscription is cancelled at the same time.
Write to contact@farouk.app from your account's address.